• IT Business Analyst

    Job Locations US-GA-Johns Creek | US-CA-Glendale | US-GA-Lawrenceville
    Job Post Information* : Posted Date 1 year ago(9/22/2017 11:30 AM)
    # of Openings
    Information Technology
  • Overview

    IT Business Analyst


    Our mission is to be the world’s single, most-trusted source of truth regarding healthcare institutions, providers, pharmaceuticals and devices to improve outcomes through transparency and accountability.

    We believe access to accurate, complete information is at the center of healthcare.  MedFax continually ingests data from more than 10,000 sources, creating the first truly validated, trustworthy, actionable tool for the healthcare industry to understand and leverage data in real-time. 


    This is a full-time position with competitive salary plus benefits.

    MedFax provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.




    IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing.  Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting.  Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions.  The IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used.  Participate on an agile development team. The ideal candidate will also possess some Project Management skills, and support the development management process in assisting with leading and Agile/Scrum based team. Assigned to complex projects, systems or initiatives.


    Job Duties include but are not limited to the following:

    • Provides functional and technical support/expertise during development, implementation, testing of complex projects
    • Produces detailed functional requirements and/or user stories, including non-functional requirements
    • Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
    • Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
    • Responsible for facilitating business requirements gathering and determining technical impacts
    • Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
    • Assumes the role of product owner as necessary
    • Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
    • Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
    • Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain
    • Develop and analyze market trends to provide insights into the key drivers of medical boards, license boards, CMS, State and Federal websites for Doctor data.
    • Develop models that are used to evaluate trends, forecast and identify best practices
    • Assist the Analytics team in extracting data using SQL and modifying extracts and integrating data when necessary
    • Assist the Analytics team in monitoring and evaluating patterns.
    • Assist Development Management in grooming the Agile board, prioritizing User Stories and monitoring sprint status.
    • Participate in, and at times lead, the Agile/Scrum process.
    • Other duties as assigned


    Job Requirements

    • 3 or more years work experience in an business/systems analysis role
    • Bachelor’s degree in an IT related field or equivalent work experience in functional and technical support/expertise during development, implementation, testing of complex projects
    • Experience with Information Technology fields and computer systems
    • Organizational, analytical and interpersonal skills
    • Proficient in requirements gathering methodologies and the Agile
    • Experience with Agile methodology tools Jira and Confluence
    • Experience with leading project teams in an Agile environment
    • Understanding of typical architecture standards and ability to apply them in their design work
    • Experience with writing business requirements and business process analysis
    • Ability to communicate technical information clearly and articulately
    • Ability to adapt to a rapidly changing environment
    • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
    • Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
    • Experience in applying research methodology to business solutions.
    • Knowledge of systems development concepts and methods
    • Experience managing multiple priorities


    Preferred Criteria

    • Experience using Agile methodology
    • Doctors, Hospital and Health care industry related experience is preferred
    • Industry knowledge in related business area



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