Our mission is to be the world’s single, most- trusted source of truth regarding healthcare institutions, providers, pharmaceuticals and devices to improve outcomes through transparency and accountability.
We believe access to accurate, complete information is at the center of healthcare. MedFax continually ingests data from more than 10,000 sources, creating the first truly validated, trustworthy, actionable tool for the healthcare industry to understand and leverage data in real-time.
About this Opportunity
MedFax is an exciting company seeking an enthusiastic, results oriented Customer Success Manager to serve as the primary interface between the customer and the internal data, operations and technology teams. The Customer Success Manager will be responsible for a portfolio of clients, implementations and client projects with a maniacal focus on customer delight, retention and loyalty.
Delighting our customers with an outstanding implementation and ongoing service experienceWorking with the client and the MedFax team to develop implementation and delivery plans that are realistic, yet meet client requirements
This is a full-time position with competitive salary plus benefits.
MedFax provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.